Privacy Policy

The following privacy policy describes the information and privacy practices for unREAL DJS, services provided at your home or office, unREAL DJS stores, call centers, and other retail locations. This privacy policy describes how unREAL DJS Agents will collect and use your information. All information provided to unREAL DJS may be shared with unREAL DJS parent companies. When you provide a unREAL DJS Agent with your personal information, you consent to the information practices described in this policy.

This privacy policy may not apply to web sites that are accessible through links that link to other sites operated by third parties including, but not limited to, third-party sites that display unREAL DJS trademarks. We encourage you to read the privacy policies of those other sites to learn how they collect, use, share and secure your information.

This privacy policy applies to unREAL DJS operations and locations in the United States.

What information do unREAL DJS Agents collect from me?

We may collect personal information such as your name, mailing address, phone number, e-mail address, credit card number, and other billing information.

When does unREAL DJS collect information from me?

When using products or services available from unREAL DJS, you may be asked to provide personal information. For example, you may be asked to provide personal information when you schedule an appointment for services; bring in your product for service; purchase products; contact unREAL DJS call centers; initiate a chat session; participate in a sweepstakes, promotion, or survey; and/or participate in other activities with unREAL DJS entities.

How is my information used?

unREAL DJS uses the information you provide to fulfill requests for service or information; provide customer service; administer sweepstakes, promotions or surveys; offer new products or services; improve the effectiveness of our Web site, marketing endeavors and offers; conduct research and analysis; send marketing communications; or perform other business activities.

Does unREAL DJS share my personal information with others?

unREAL DJS does not sell or rent your personal information to third parties, although we may need to share your personal information with certain third parties such as our service providers and other representatives for limited purposes. For example, unREAL DJS may share personal information with third parties to send marketing communications; service products; conduct research, analysis or administer surveys; send mail and e-mail; process credit card payments, administer sweepstakes, provide call-center, data storage, and hosting services.

The third parties with whom unREAL DJS conducts business are only authorized to use your information to perform the service for which they were hired. As part of our agreement with them, they are required to follow the privacy guidelines given to them and to take reasonable measures to ensure your personal information is secure.

unREAL DJS may also share your personal information with companies who have referred you to us for goods and services, or have provided space in their store locations for unREAL DJS to offer its goods and services, or have allowed us to have a presence on their Web sites.

From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. unREAL DJS may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of ourselves and others. unREAL DJS may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

Can I control the use of my information for marketing purposes?

unREAL DJS is an opt-out organization. Once we receive your information, we may send you marketing communications that contain valuable offers, promotions, and other Content. You always have the ability to opt out of receiving future marketing communications from unREAL DJS.

To stop receiving marketing communications from unREAL DJS:

Follow the directions on any of our marketing e-mail or direct mail marketing communications.

How does unREAL DJS secure my personal information?


Whether you receive services or purchase products in unREAL DJS locations, use, have services performed at your location, or contact the unREAL DJS call center, we take reasonable precautions to protect against the loss, misuse and unauthorized access of your personal information. This includes personal information that you provide to complete a purchase. We cannot ensure or warrant the security of any information you transmit by e-mail, and you do so at your own risk.

Please note that while unREAL DJS is able to protect personal information that is provided during the course of business, we cannot take responsibility for data loss on the products or systems serviced. You must remove or back up this information to safeguard it.


When posting information on unREAL DJS blogs, please use caution when providing any personal data about yourself, since this information may be viewed by others. We recommended that you do not provide your name, address, or any other personal information in this area. unREAL DJS will monitor blog content and make every effort to remove this type of information before posting. However, if you choose to include personal data in your content, you do so at your own risk and you accept full responsibility for those posts and any consequences that may arise.

Remote Access

unREAL DJS Agents use remote access to diagnose and resolve system problems. This lets us access your computer to determine the problem and either repair it or provide advice on possible repair options. By taking advantage of this service, you give permission to a unREAL DJS Agent to log into your computer, which may contain personal information. He or she will only search your computer to determine the cause of the problem and will attempt to minimize interaction with your data. It is your responsibility to ensure that all of your files, especially those containing personal information, are secure to prevent any type of data loss or corruption.

Does unREAL DJS use cookies to collect information about me?

A cookie is a small data file that a Web site or e-mail may send to your browser, which may then be stored on your hard drive. unREAL DJS e-mails and Web sites may use cookies to create a more personalized user experience for visitors. These simulate a continuous connection, letting us remember information about your preferences and session.

unREAL DJS uses a third party to place cookies on your computer. Although these may contain a unique user ID, they do not collect or store any identifiable personal information.

The unREAL DJS web server automatically collects clickstream information such as the address (URL) of the Web site that you came from before visiting, which pages you visit on our site while you’re there, which browser you used to view our site, and any search terms you may have entered, among other things. may also use anonymous clickstream data to track which pages visitors view. This helps us understand how visitors use our sites.

How can I update my information?

unREAL DJS wants your information and marketing preferences to be complete and accurate. To update your information, call 1 800 unREAL DJS (619 000 0000), send an e-mail to, or write to unREAL DJS, Attention: Privacy Manager, P.O.Box 87408 San Diego CA 92138.

If you send an e-mail or letter request please include your current contact information and list the requested changes you would like to have made.

Does unREAL DJS collect information from children?

unREAL DJS will not knowingly or intentionally collect personal information online from children under the age of 13. unREAL DJS is committed to protecting the privacy of children.

Who can I contact with questions about the security of my information?

Please contact our privacy manager to report any known or suspected privacy or security breaches or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may call 619-000-0000, e-mail a request to: info@paylessdjs, or send a letter to unREAL DJS, Attention: Privacy Manager, P.O.Box 87408 San Diego CA 92138.

Will this privacy policy change?

Because unREAL DJS will continue to implement new technologies and improve the services and features provided, this policy is subject to change. If there are changes or additions to this privacy policy, we will post them here or in other formats. If we change our information practices or this privacy policy in such a way that your personal information may be used or shared in a different manner, we will give you the opportunity to opt out of having your information used or shared in that new manner.

Effective date: November 13th, 2007