Privacy Policy
The following privacy policy describes the information and privacy practices for Payless DJS, services provided at your home or office, Payless DJS stores, call centers, paylessdjs.com and other retail locations. This privacy policy describes how Payless DJS Agents will collect and use your information. All information provided to Payless DJS may be shared with Payless DJS parent companies. When you provide a Payless DJS Agent with your personal information, you consent to the information practices described in this policy.
This privacy policy may not apply to web sites that are accessible through paylessdjs.com links that link to other sites operated by third parties including, but not limited to, third-party sites that display Payless DJS trademarks. We encourage you to read the privacy policies of those other sites to learn how they collect, use, share and secure your information.This privacy policy applies to Payless DJS operations and locations in the United States.
What information do Payless DJS Agents collect from me?
We may collect personal information such as your name, mailing address, phone number, e-mail address, credit card number, and other billing information.
When does Payless DJS collect information from me?
When using products or services available from Payless DJS, you may be asked to provide personal information. For example, you may be asked to provide personal information when you schedule an appointment for services; bring in your product for service; purchase products; contact Payless DJS call centers; initiate a chat session; participate in a sweepstakes, promotion, or survey; and/or participate in other activities with Payless DJS entities.
How is my information used?
Payless DJS uses the information you provide to fulfill requests for service or information; provide customer service; administer sweepstakes, promotions or surveys; offer new products or services; improve the effectiveness of our Web site, marketing endeavors and offers; conduct research and analysis; send marketing communications; or perform other business activities.
Does Payless DJS share my personal information with others?
Payless DJS does not sell or rent your personal information to third parties, although we may need to share your personal information with certain third parties such as our service providers and other representatives for limited purposes. For example, Payless DJS may share personal information with third parties to send marketing communications; service products; conduct research, analysis or administer surveys; send mail and e-mail; process credit card payments, administer sweepstakes, provide call-center, data storage, and hosting services.
The third parties with whom Payless DJS conducts business are only authorized to use your information to perform the service for which they were hired. As part of our agreement with them, they are required to follow the privacy guidelines given to them and to take reasonable measures to ensure your personal information is secure.
Payless DJS may also share your personal information with companies who have referred you to us for goods and services, or have provided space in their store locations for Payless DJS to offer its goods and services, or have allowed us to have a presence on their Web sites.
From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. Payless DJS may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of ourselves and others. Payless DJS may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.
Can I control the use of my information for marketing purposes?
Payless DJS is an opt-out organization. Once we receive your information, we may send you marketing communications that contain valuable offers, promotions, and other Content. You always have the ability to opt out of receiving future marketing communications from Payless DJS.
To stop receiving marketing communications from Payless DJS:
Follow the directions on any of our marketing e-mail or direct mail marketing communications.
How does Payless DJS secure my personal information?
Security
Whether you receive services or purchase products in Payless DJS locations, use paylessdjs.com, have services performed at your location, or contact the Payless DJS call center, we take reasonable precautions to protect against the loss, misuse and unauthorized access of your personal information. This includes personal information that you provide to complete a purchase. We cannot ensure or warrant the security of any information you transmit by e-mail, and you do so at your own risk.
Please note that while Payless DJS is able to protect personal information that is provided during the course of business, we cannot take responsibility for data loss on the products or systems serviced. You must remove or back up this information to safeguard it.
Blogs
When posting information on Payless DJS blogs, please use caution when providing any personal data about yourself, since this information may be viewed by others. We recommended that you do not provide your name, address, or any other personal information in this area. Payless DJS will monitor blog content and make every effort to remove this type of information before posting. However, if you choose to include personal data in your content, you do so at your own risk and you accept full responsibility for those posts and any consequences that may arise.
Remote Access
Payless DJS Agents use remote access to diagnose and resolve system problems. This lets us access your computer to determine the problem and either repair it or provide advice on possible repair options. By taking advantage of this service, you give permission to a Payless DJS Agent to log into your computer, which may contain personal information. He or she will only search your computer to determine the cause of the problem and will attempt to minimize interaction with your data. It is your responsibility to ensure that all of your files, especially those containing personal information, are secure to prevent any type of data loss or corruption.
Does Payless DJS use cookies to collect information about me?
A cookie is a small data file that a Web site or e-mail may send to your browser, which may then be stored on your hard drive. Payless DJS e-mails and Web sites may use cookies to create a more personalized user experience for visitors. These simulate a continuous connection, letting us remember information about your preferences and session.
Payless DJS uses a third party to place cookies on your computer. Although these may contain a unique user ID, they do not collect or store any identifiable personal information.
The Payless DJS web server automatically collects clickstream information such as the address (URL) of the Web site that you came from before visiting paylessdjs.com, which pages you visit on our site while you’re there, which browser you used to view our site, and any search terms you may have entered, among other things. paylessdjs.com may also use anonymous clickstream data to track which pages visitors view. This helps us understand how visitors use our sites.
How can I update my information?
Payless DJS wants your information and marketing preferences to be complete and accurate. To update your information, call 1 800 Payless DJS (619 000 0000), send an e-mail to info@paylessdjs.com, or write to Payless DJS, Attention: Privacy Manager, P.O.Box 87408 San Diego CA 92138.
If you send an e-mail or letter request please include your current contact information and list the requested changes you would like to have made.
Does Payless DJS collect information from children?
Payless DJS will not knowingly or intentionally collect personal information online from children under the age of 13. Payless DJS is committed to protecting the privacy of children.
Who can I contact with questions about the security of my information?
Please contact our privacy manager to report any known or suspected privacy or security breaches or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may call 619-000-0000, e-mail a request to: info@paylessdjs, or send a letter to Payless DJS, Attention: Privacy Manager, P.O.Box 87408 San Diego CA 92138.
Will this privacy policy change?
Because Payless DJS will continue to implement new technologies and improve the services and features provided, this policy is subject to change. If there are changes or additions to this privacy policy, we will post them here or in other formats. If we change our information practices or this privacy policy in such a way that your personal information may be used or shared in a different manner, we will give you the opportunity to opt out of having your information used or shared in that new manner.
Effective date: November 13th, 2007